Robometic
Scope an assessmentEnquire

Scope an assessment

Turn a cooling maintenance question into a clear scope.

Tell us the system and the question. We will confirm whether an assessment can answer it, what evidence is needed and what your authorised site team will receive.

Start the conversation Read the scope first

Fixed scope and price are agreed in writing before any work begins.

What the first engagement is.

A bounded assessment on one system. The scope is small enough to agree quickly and specific enough to produce a useful result.

1cooling system

A defined loop, plant or equipment group with a clear boundary.

1maintenance question

In the site's words, with the decision it is blocking.

1evidence pack

Dependencies, condition observations, gaps, checks and review.

0isolation approvals

The assessment supports the site team. It does not authorise the work.

Three ways to start.

The first conversation is the same. The path changes who brings the site and the maintenance question.

Path 1

I operate a data centre

You have a cooling maintenance question that current monitoring does not answer. Bring the system, the question and the authorised reviewer.

Scope an assessment

Path 2

I maintain cooling systems

You provide MEP or critical facilities maintenance and want a written evidence pack for a customer's live decision.

Discuss a partner engagement

Path 3

I supply or integrate cooling equipment

You want operating-context evidence for equipment you install or support, without adding a software product to your service.

Discuss an equipment scope

Thirty minutes and five questions.

The first call qualifies the question. Nothing is installed and nothing is priced before it.

  1. Which system

    The cooling system, plant or equipment group, and where its boundary sits.

  2. Which question

    The maintenance decision the site needs to make, in the site's own words.

  3. What evidence exists

    BMS and DCIM records, maintenance history, recent condition observations and known gaps.

  4. Who authorises

    The person or role that authorises the work and reviews the evidence pack.

  5. What a useful result is

    The decision the pack must support, and what would make the engagement worthwhile.

After the call we confirm any technical scoping needed, then send a written proposal with scope, price, delivery schedule and acceptance criteria. If the question cannot be answered within a bounded assessment, we say so before work starts.

Access, safety and data, in short.

The questions facilities and IT ask first. Some answers are standard. Others depend on the site and are settled during technical scoping.

Safety and protection
Standard. Robometic does not replace safety systems, equipment protection, BMS alarms or site procedures. Nothing is installed or observed until the site agrees where and how.
Site access
Standard. Work follows the site's induction, permit-to-work and change-control rules. Access is planned with the facilities team to keep disruption small.
Control system
Standard: no connection that can command equipment. Any data connection is read-only and agreed during scoping.
Additional sensing
Set at technical scoping. Added only where a defined evidence gap justifies it, using the site's access and safety rules. The method is not published as a product specification.
Data handling
Standard. Access, storage and handling are written into the engagement agreement. Site data is used for the agreed assessment, not pooled into a shared dataset. Enquiry details are handled as the privacy notice describes.
Missing evidence
Standard. A gap is recorded and shown in the pack. No conclusion is drawn about a period or condition the evidence does not cover.

Enquiry

Tell us about the cooling question.

Start with the cooling question in your own words. You do not need drawings, data exports or a technical brief to make an enquiry. We discuss available evidence on the first call.

I am contacting you as
One system and one question are enough. We agree the scope before any work.
Which service interests you? (choose any)
We reply by email. No newsletter.

Common questions

What does the assessment cost?
The main cost factors are the system boundary, the quality and completeness of existing records, site access and any targeted measurements. We agree a fixed scope and price in writing before work begins. Any scenario modelling is scoped and priced as a separate engagement. Any proposed additional work is agreed before it begins.
How long does it take?
Timing depends on when records can be made available, site access and permit windows, whether observations need to cover particular operating loads, and reviewer availability. The proposal states the delivery schedule and what it depends on before work starts.
Do we need to install sensors?
Not always. Existing BMS, DCIM and maintenance records come first. Additional observation is proposed only where a defined gap justifies it, and is agreed with the site.
Will you tell us the pump is safe to isolate?
No. The assessment sets out condition evidence, dependencies, remaining capacity questions, constraints and required checks. Isolation is authorised by the site under its own procedures.
Is this a facility twin or a software product?
No. The first engagement is a service and a written evidence pack. Site-specific modelling is a separate engineering scope with its own validation. No software product or twin is being launched.
What if the evidence is incomplete?
The gap is recorded as part of the result, with what it means for the decision and what to check next. It is never converted into an assumed safe capacity.
Where do you work?
Robometic is headquartered in Singapore and works with data centre operators and maintenance partners across Asia Pacific. Each engagement is scoped for the site and the system.

Prefer email?

Write to hello@robometic.com with the same details. We read every message.