What this website collects, and what it does not.
Last updated 31 October 2026.
- Who
- Robometic, the operator of robometic.com, based in Singapore. Contact: hello@robometic.com.
- Browsing
- This site sets no cookies and loads no third-party scripts, fonts or analytics. The web server keeps no access log. Its error log may record a network address when a request fails.
- The enquiry form
- When you send an enquiry we store what you typed: your name, work email, organisation, role, country, the cooling system or equipment, your maintenance question, your current monitoring, the services you selected and your message. We also record which page you arrived on, so that we can understand how the site is used. We do not record your network address.
- Why
- To reply to you, to prepare for a scoping conversation, and to understand which cooling questions are reaching us. We do not send newsletters or automated follow-ups, and we do not sell or share enquiry details with anyone.
- Where
- Enquiries are stored on a server operated for Robometic in Singapore. If we use a hosted workspace tool to track conversations (currently Notion, whose servers are outside Singapore), the same details are copied there. Access is limited to the people handling enquiries.
- How long
- Enquiry details are kept while the conversation is live and for up to two years afterwards, then deleted. Write to the address above to have them deleted earlier, to see what we hold, or to correct it.
- Assessment data
- Site data collected during an assessment is governed by the engagement agreement, not by this notice. Access, storage and handling are agreed with the site before work begins.